Refund policy

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Refunds
No refund policy

PAYMENTS

Once we receive your order please allow 48 hours for payment processing (excluding Saturdays, Sundays, and National Holidays). All orders are subject to processing time unless otherwise stated in the product description. Since some items are made to order in our HQ we have to ensure all payments are successful prior to fulfillment. Payment processing time is separate from the time it takes for a shipment to reach its destination, once it has been fulfilled. After processing is completed, you will receive a tracking number immediately. Please note, your tracking number will update once USPS, FEDEX, UPS etc., has received the package and it is successfully processed through their system.

Shipping

Orders are processed in the order they are received, using expedited shipping services such as USPS Priority Mail. Handling usually takes 3-5 business day and Shipping takes 5-10 Business days.

To ensure your package arrives in the advertised time, please make sure your address is entered correctly and includes all required and relevant information. Correct street numbers, abbreviations, buildings, and apartment numbers is very critical for ensuring timely deliveries. FINESSE LIFESTYLE CLUB and its subsidiaries are not responsible for lost, stolen, incorrect address, or misplaced packages. Once a package has left our HQ, and in the hands of the carrier we have no control over the package.

ALL SALES ARE FINAL!!